FAQs & Information to read before you make a purchase
If you decide to purchase Rapèh (also called Rapay, Hapay or Hoska) or any other ritual products please consider the following :
Do you need to know more? If so please reach out. We offer 1:1 sessions with our experienced facilitators, to teach you how to connect with Rapèh and how to use the Kuripè correctly and with purpose in a Ritual setting. Go here to learn more or contact us for more info. Email spiritofelementscommunity@gmail.com or via our Instagram page @spiritofelements__
Is it important to have a specific intention or purpose when using Rapèh?
Yes, it can be very useful to hold a specific intention, or asking a specific question during each Rapéh session. They are very powerful teacher plant spirits. As you develop a relationship and connection with this plant spirit, they will cleanse, heal, teach and guide you personally. They are very sacred, precious and rare medicines, which should always be treated with respect, love, gratitude, and used within a sacred ceremonial space.
Where do we source our Amazonian products such as the Rapèh and Kuripès?
We source our Rapèh and Kuripè from Amazonian tribes in Brazil. These sacred tribes use a correct, but tedious and lengthy process in creating this plant in the correct ways for intended purpose. The people of the Amazon feel is it in everybody’s best interest to connect and share with this traditional natural medicines with good intention, now more than ever, in todays world.
We acknowledge, give thanks and celebrate the indigenous cultures and the sacred medicine they have to share with us.
In some tribes, it is the women who gather the ingredients and make the Rapéh, and others are made by the healers of the tribe. Typically they are made in small batches with specific intentions for the ceremony or person being treated. These are very powerful, profoundly healing and cleansing on many levels. The use of Rapéh aims to connect one to the spirits of nature while invoking that power to bring about physical and spiritual healing.
Why choose us?
We love and align with what we provide and deliver as a service or product, we pride ourselves on delivering and providing the upmost genuine and reliable service / product. We want to share and pass our experiences onto others, always from a place of love and compassion.
Our products are sourced from ethical suppliers. Our Rapèh and Kuripès are sourced from tribes of the Amazon, from Brazil and Colombia. All proceeds go to the tribes to maintain the land, communities needs and necessities for the families there.
Each item and service is as best described as possible with images and our descriptions, but always reach out if you need further clarification and you’d like to have a chat.
We invite you to connect with us. We provide a safe place for all to come and experience with us our sacred connections, here at Spirit of Elements.
What is the best way to store Rapèh?
Rapéh is a fine powder, so they easily absorb moisture from the air. To keep them fresh and moisture-free, please ensure you keep them stored in the airtight containers they come in. Also, it’s best to keep them away from humid, damp and wet environments, and best stored away from direct sunlight.
What are our shipping charges?
We provide the lowest shipping cost possible through Australia Post and Sendle.
We only ship within Australia.
Standard shipping for orders under $100 is $10.50 flat rate in Australia only
Free Standard shipping for sale total of $100 and over
Express Shipping is optional at checkout for $20 (please allow up to 3 business days)
We work hard to pack and ship out orders within 24 hrs of receiving. (Excluding Saturday/Sundays and Public Holiday)
Payment Options
Pay via PayPal (you can pay by Credit Card or direct transaction via the Paypal portal)
or Stripe.
You can also pay with the AfterPay option.
AfterPay, receive now and pay in 4 x instalments.
https://www.afterpay.com/en-AU/index
AfterPay is offered as an option at checkout stage.
Products, Returns & Replacements on products and services
Terms and Conditions
All sizes and measurements of the products are approximate, we always ensure that they are as accurate as possible. Please check sizing and weight before you buy.
No two crystals/rocks can be the same, they all have their original beauty. Many stones have naturally occurring unique inclusions and imperfections that do not affect their individual quality.
Spirit of Elements inspect each product before it’s prepared to be shipped. We use recycled padding and bubble wrap where possible, with extra care to ensure your products arrive safely. However, accidents may occur during transit on the rare occasion. During the shipping process we unfortunately cannot control how your package is managed by the courier company.
If for any reason you are completely dissatisfied with your purchase, then please contact us as soon as possible, within a 7 day period. We do not refund or accept returns for a change of mind.
We do not accept refunds on any of the Ritual Products, such as the Rapèh or Kuripès, so please purchase consciously.
Spirit of Elements appreciates your business and wants you to be 100% satisfied with your purchase. If you have any questions prior to purchase then please contact us via our email address spiritofelementscommunity@gmail.com or through our ‘contact us’ page.
We ensure we provide a full description of each product with images, size and weight, so please check this before you purchase any product.
Please email us to discuss before returning or exchanging any items within 7 days.
Customers will be responsible for the cost of shipping to return item(s) unless it’s a faulty product. Ensuring the items are in the original state and packaging is all intact and protecting the purchased item.
There is no refund or exchange on sale items.
Refunds and store credits will be issued at the discretion of Spirit of Elements.
Please note, Spirit of Elements may or may not reimburse return shipping charges on refunds or exchanges (this is determined on a case by case basis therefore please contact us first to discuss). Spirit of Elements bear no responsibility for the loss of an item being returned, which is why we recommend using registered mail to return an item. Spirit of Elements will not be held liable for items that are sent back broken or damaged, and may or may not process the refund/exchange if so.
Terms and conditions on our services and offerings
By booking an appointment or purchasing any of our services you agree to this cancellation and refund policy.
Cancellation of a service for any reason must be made within 24 hours prior to the appointment date and time.
If a cancellation occurs less than 24 hours prior to your appointment date then you will be charged a cancellation fee.
No refunds are given for cancellations within 24 hours of a scheduled appointment.
If you request a refund within 7 days we will provide a refund with a 3.5% transaction fee of the total amount. This is because the transaction gateway such as PayPal and Stripe pass these costs on to Spirit of Elements.
There is no refund available after the 7 day period.
Refund policy on services / offerings
If you book a service and need to reschedule please contact us within 24 hours.
If you simply do not turn up to a scheduled appointment then no refund is offered.
Privacy Policy
We recognise the importance of protecting your personal information. This is why we comply to a number of laws, including the Privacy Act (and Notifiable Data Breaches scheme under Part IIC of the Privacy Act 1988), this imposes regulations for the collection, use and disclosure of personal information, plus other matters including data quality and security, openness, access and correction. We do not share your information with any third or external party.
How long will it take for my items to arrive?
We pack and send orders within 24-48 hours of receiving an order. Keep in mind we don’t send out orders on Saturdays or Sundays and public holidays.
Standard delivery can be anywhere from 2 days to 14 days, depending on where you’re located.
We are based in Melbourne.
Express delivery notes next day delivery.
What is our satisfaction guarantee?
We stand by our reputation and want to ensure each and every one of our customers are happy. We have a 100% satisfaction guarantee as we hand -select all our products and ensure we provide quality items only.
We will not send you a faulty or poorly graded product.
Our Crystals
Quartz are natural minerals and each have their own beautiful and unique pattern and crystalline composure. There are no two crystals exactly the same, likened to humans finger prints. Please be aware as quartz is natures creations, their appearance can slightly vary from the images shown and in different lights and they may contain tiny inclusions and pits. Please expect to find inclusions and beautiful markings within the crystal itself. Our designs and crystal cuts are made to show the beauty of a crystalline structure rather than looking like glass. Crystals/Quartz is not meant to resemble glass.
Our Crystals are sold as found or they’ve been cut by artisans; which are hand-cut, so they will never be completely ‘perfect’.
How do you select my quartz piece?
We intuitively pick your crystal and ensure it’s as close to the images as possible. We provide images in our hands to show you a rough size depicted and we also provide measurements on the description of each product, so please check this information before you purchase.
No two crystals/rocks can be the same, they all have their original beauty. Many stones have naturally occurring inclusions and imperfections that do not affect their individual quality. Each piece has its own beauty.
At times, the quartz piece pictured is what you will receive exactly. Always read the description under the images.
Where do your Crystals come from?
Spirit of Elements uses various suppliers from Australia and other countries, such as Brazil, Pakistan, Peru, India, USA and Afghanistan. We ensure we source from ethically minded suppliers.
Pricing & Promotions
All prices shown are in AUD $ and Exclude GST and exclude delivery charges. GST and Delivery Charges will be applicable at Checkout.
Prices and Promotions are subject to change at any time without any notice to Customer(s)
Can I pick up my order?
Unfortunately we do not provide a pick up option.
Where are we located?
Melbourne, Victoria Australia
Is there a tracking number with my order?
Yes, upon shipping you will be sent a tracking number if you provide your email and contact number.
How to look after my crystals?
Cleansing Your Crystals
Please note, Spirit of Elements cleanses all crystals before you receive them.
Crystals vibrate and send out their energy, so we keep them close to us to harness their powers – but crystals also soak up the energy around them. After spending a few days with you when you’ve been in a bad mood the crystal will be full of your negativity. If you give this crystal to a friend, rather than feeling better they might be mysteriously feeling horrible. To avoid this you need to cleanse your crystals, getting rid of any bad vibes.
There are several ways to do this; after some practice you might find some of your own.
Burying your crystal in soil, or salt lets the earth do all the purifying work for you. Alternatively you can hold the crystal under running water – natural is best – and visualise all the negativity draining out of it and being carried away with the water.
When it’s a new or full moon put your crystal out in the moonlight or on your window sill overnight, to cleanse and charge it.
Smudge it with smoke from your Sage or Rosemary bundle or Palo Santo stick or your incense stick.
You’ll know when the crystal is cleansed by the feel of it. There should be a noticeable difference; the crystal may feel lighter or look brighter depending on your individual perception.
What crystals cannot go in water?
Some crystals disintegrate when wet. Common stones that can't get wet include: amber, turquoise, red coral, fire opal, moonstone, calcite, kyanite, kunzite, angelite, azurite, selenite.
Spirit of Elements Disclaimer
Please note the following :
As an empowered being, please do your own research on any products we offer here on this website, and if you feel called to consult your health practitioner beforehand, please do so. If you have a medical condition or are on medication, please consult your health practitioner.If your symptoms are worsening, please stop use and seek advice of a medical professional.
The natural products we offer are delivered with no expressed or implied fitness for any specific purpose. It is simply a botanical specimen. Our products are not sold and intended for human or animal consumption.
Precious and Semi-precious gemstones have been used for centuries, for spiritual, emotional, and physical healing. Healers all over the world are use them for different purposes to assist with human healing. It is not to be used as a prescription, diagnosis or treatment. The information given is purely metaphysical in nature and is by no means medical. Crystal healing is not an independent therapy, but one that is part of a holistic healing approach. By using this site and associated materials, you acknowledge and agree that you personally assume responsibility for your use or misuse of this information.